Business services are intangible goods that companies use to run their operations and infrastructure. They include everything from information technology services to shipping, procurement and financing services. Companies may outsource these business services to other businesses or individuals, or they might provide them internally, such as through the company’s accounting and marketing departments.
A career in business services is a good choice for people who enjoy problem-solving, have excellent communication and interpersonal skills, are detail-oriented, and work well under pressure. Those who want to become successful in this field should consider earning an associate or bachelor’s degree in the relevant field and becoming certified in their area of expertise.
The defining characteristics of a business service include its scope, customer value proposition, and positioning in the market. A business service must be designed with the input of customers, key stakeholders, and other supporting services. This information is used to translate the needs of these groups into simple measurable requirements that are then translated into the service’s design, which includes both the processes and the assets required to support the service.
While many of the jobs in this industry require a degree, it is possible to get started with a job in this sector without one. Some positions, such as administrative assistants, are available to those with high school diplomas or GED certificates. In addition, some jobs in this sector can be done remotely, making them a great option for people who do not want to commute or have other commitments, Spinelli says.