Business services are the non-financial activities that allow a company to achieve its goals and earn profits. They include marketing, customer support and accounting among others. Companies that offer these services outsource them or use them internally to focus on core competencies.
A wide range of industries provide these services, such as advertising, consulting, logistics and waste management. They can be classified as either B2B or B2C, depending on whether the company offers its services to other businesses or directly to consumers.
B2B services are those that take place between businesses, such as the sale of automobile parts by a wholesaler to a car manufacturing company. These transactions are distinct from B2C and B2G services, which involve the delivery of goods or commodities to consumers or governments.
Some of the most important and valuable business services are those that help improve the efficiency, productivity and profitability of a company. These can be offered by a wide range of sectors, including IT, finance, HR and legal. These services help businesses to improve and optimize their operational processes and increase their competitiveness by reducing costs and enhancing productivity.
The Business Services Center is New York State’s central office that increases efficiencies and lowers costs by streamlining transactional Human Resources and Finance services common across agencies. These services are delivered by a highly skilled and dedicated workforce committed to supporting agencies as they focus on their mission activities. They are managed by a talented and innovative leadership team that is focused on excellence in service.